Voice Solution

Mobile phone communication has rapidly evolved from direct, real-time voice interaction to a suite of non-voice and indirect means of wireless communication, including Short Message Service (SMS), Multimedia Message Service (MMS) and Instant Messaging (IM). However, many people are not comfortable with these methods and prefer to use their handsets only for direct, spoken communication. A new feature, Voice SMS, fills the gap between voice and indirect/non-voice communication by combining today’s newest indirect interaction with the advantages of speech. Voice SMS is, simply put, the ability to leave a voice message for someone without ringing their handset. It’s similar to SMS and MMS in that it involves one-way communication.

It’s similar to voicemail in that a voice message is sent for someone to hear when they want to access it, but it’s different in that it’s an intentional voice message. Rather than being a by-product of not being able to communicate directly, Voice SMS adds a new dimension to mobile phone communications.