Chatbot Solutions
Chatbot allows to automate sales and customer support onWhatsApp Business Account. This is an automated software powered by rules or artificial intelligence (AI) and it runs on the WhatsApp platform.It’s capable of personalizing conversation which add more values quality of the interaction. If we use WhatsApp business for ecommerce purpose AI Chatbot will show products and categories to our users when they asked.This AI automation intelligent AI Chatbot systemassists users even in non-working hours.
When we build a AI Chatbot for WhatsApp Business account, it works as the first interactive face of our business.With help of WhatsApp API access AI Chatbot use for customer service and non promotional notifications. With help of AI Chatbot customer get instant resolution to their queries. It helps to make business available over multiple channels so we reach out to a wider set of audience provide them best customer service that creates good will of our business.
Chatbot helps to build a strong relationship with customer as well as builds brand awareness and brand loyalty. By using AI Chatbot businesses can connect with customers through an interactive and visual medium. This chatbot can able to send broadcasts and outbound notifications to clients. It helps customers to make any time any decisions related to sales. Business owner can sharesupdate on customer orders and other relevant notification.
We can put status that is great way to announce deals, offers, sales. Very easily chatbot can be handle customers complex queries automatically. Through the chatbot organizations can collect surveys from their customers and it can help with the enhancement of their product and service .obviously the quick reply system help to keeps engaged with our customers during the purchase journey.
