Hotels & Resorts are a part of the multi-billion Hospitality Industry, which also includes other categories like tourism, amusement etc. Like many other segments in India, Hotels and Resorts are also booming at an exceptional pace. With the invasion from major foreign players, the industry is heading towards a new age.
With speed as the new-age mantra, opportunities to link up with the customers, both existing and prospective, are many. We have also seen a big shift in the business sector, with meetings and conferences vying for exotic locations.
Enterprise Messaging Services opens new avenues. The information about new rates, new menus, special programmes, discounts, facilities and food festivals can reach the audience in a jiffy.
BENEFITS | BULK SMS | VOICE SMS | SHORT CODE | |
---|---|---|---|---|
Advertise special offers to the targeted customers | ✔ | ✔ | ✔ | |
Advertise seasonal discounts via SMS | ✔ | ✔ | ✔ | |
Communicate customers regarding Happy Hours | ✔ | ✔ | ✔ | |
SMS based Restaurant Locator | ✔ | ✔ | ✔ | ✔ |
Promote special facilities like Airport Pick & Drop, 24×7 Doctor | ✔ | ✔ | ✔ | |
Advertise various Packages like Marriage Receptions, Birthday parties etc | ✔ | ✔ | ✔ | |
Advertise various events like DJ Night, Shaam-E-Ghazal etc | ✔ | ✔ | ✔ | |
Integrate SMS Alerts in website for registration confirmation or transaction | ✔ | ✔ | ✔ | |
Create database of potential users (City-wise, Profile-wise) | ✔ | ✔ | ✔ | ✔ |
Contests or Games for Events for publicity & increase customer interaction | ✔ | ✔ | ✔ | ✔ |
Collect feedback via from the customers on SMS 2-way facility | ✔ | ✔ | ✔ | ✔ |