The Automobile industry is setting new trends in terms of design, space, technology and innovation. At the crux of this development is the dealer, the touch point between the manufacturer and customer. Dealerships today are re-inventing themselves as the number of brands has been multiplying, and the ranges of products are growing.
An Auto Dealership is no more just a point of purchase; it’s much more than that. With ‘busy’ being the buzz word of the customers, building relationships, offering new experiences, and adding value is a challenge in itself for dealers today. With Enterprise Messaging Services, alerts, announcements, awareness, reminders, information about offers, discounts and all types of communication is easily accessible.
| BENEFITS | BULK SMS | VOICE SMS | SHORT CODE | |
|---|---|---|---|---|
| Lead Generation via mobile channel | ✔ | ✔ | ✔ | ✔ |
| Customer can book their test drives on SMS Request | ✔ | ✔ | ✔ | ✔ |
| SMS Promotion to targeted recipients based on user profile | ✔ | ✔ | ✔ | ✔ |
| Cost effective communication with customers, employees & partners | ✔ | ✔ | ✔ | ✔ |
| Facilitate customers to get specific Product/Brand details via pull SMS | ✔ | ✔ | ✔ | ✔ |
| Information broadcast to customers on new product launch | ✔ | ✔ | ✔ | |
| Contest or Quiz for product publicity & increase customer interaction | ✔ | ✔ | ✔ | ✔ |
| Vehicle Maintenance/Security Tips to existing customers | ✔ | ✔ | ✔ | |
| SMS Based Service Center Locator | ✔ | ✔ | ✔ |
| BENEFITS | BULK SMS | VOICE SMS | SHORT CODE | |
|---|---|---|---|---|
| Automated Service reminders to existing customers | ✔ | ✔ | ✔ | |
| Service done/Vehicle ready alert to the customer | ✔ | ✔ | ✔ | |
| Automated Insurance renewal alerts | ✔ | ✔ | ✔ | |
| Service Camp Notifications | ✔ | ✔ | ✔ | |
| Automated EMI Payment Alerts | ✔ | ✔ | ✔ | ✔ |
| Birthday, Anniversary, Purchase Anniversary & Festival Wishes via SMS | ✔ | ✔ | ✔ | |
| Service Booking through SMS | ✔ | ✔ | ✔ | ✔ |
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