Truecaller Verification

Truecaller Verification is a powerful tool that gives businesses an edge in establishing trust with their customers. With spam calls on the rise, having the Truecaller Verified badge next to your business name assures customers of the call’s legitimacy, increasing the likelihood that they’ll pick up. This verification not only boosts answer rates but also elevates your brand image by showing a commitment to transparency and authenticity. For businesses focused on customer engagement, Truecaller Verification can transform how customers perceive incoming calls, fostering immediate recognition and reducing the risk of calls going unanswered. By presenting a verified identity, your business stands out, which is particularly valuable for customer service and sales teams aiming to connect reliably with clients.

In addition to improving answer rates, Truecaller Verification helps reduce the chance of your business number being marked as spam. This feature safeguards your reputation, ensuring that calls reach customers without being filtered out or flagged as potential threats. Verified calls also enhance customer relationships, as customers feel more comfortable engaging in conversations with trusted sources. This trust leads to stronger connections and better communication, ultimately supporting customer loyalty and satisfaction. In a crowded communication landscape, Truecaller Verification provides a significant advantage, helping your business establish itself as credible, reliable, and customer-centric.

1 out of 4

Calls are from someone outside your phonebook

9/10

Businesses are vying for customer attention via calls

700M+

Business calls are received by Truecaller users

EVERYDAY

Business-side expectation

when calling customers

Immediate attention from the customer
Customer identifies the brand
Good call-pickup-rates & conversions
Avoid -ve feedback (block / mark as spam)

Customer sidereality

upto 70% business calls are rejected or missed

Who is calling me?
Is it relevant / worth my time?
Can I trust the caller?
Is it safe? What if it’s a fake identity?

Introducing Verified Business Program

Caller ID

Caller ID Presenting your brand & logo accurately

Green Highlight

Green Highlight Gives positive reassurance

Verified Badge

Guarantees safety

Protect

Protect Restricts name, logo & tag edits by user community

Call Reason

Call Reason Communicate even before your call is picked up

Prominent & Accurate Branding

Works seamlessly across OS & Caller ID types

Your verified identity reflects on Call Logs, & Profile

It goes
beyond calls

Advantages

Unlock Trust and Credibility with Truecaller Verification

Add IDENTITY to every
call

Accurate Caller ID assures peace of mind to the user.
In as much as 91% of cases, community suggested names are either non-existent or not what the brand expects ideally!

Name

Logo

Catedory Tag

ZERO

tampering

Identity theft

Verified Caller ID

Educate your users what to trust.

Help your customers differentiate genuine calls from scams.

Add CALL REASON to your business calls

Improve customer confidence by communicating even before your call is picked up.

SPAM marked Caller ID

Verified Caller ID with SPAM marking

Add CALL REASON to your business calls

Improve customer confidence by communicating even before your call is picked up.

Partner	Pre-onboarding Call Efficiency	Post-onboarding Call Efficiency	Improvement
SME Lending startup	27.64%	41.99%	51.9%
Home services startup	63.84%	65.24%	2.2%
Big 3 private Bank	29.73%	36.26%	21.9%
Small finance Bank	50.20%	56.33%	12.2%

Call Efficiency improvements are subjective as it depends on numerous factors including:

● Nature of the calls
● Intent of the customer
● Cold call vs follow-up
● Prior context / brand association
● Frequency of contact
● Positioning of the business

Add the next level of

Identity Distinction & Context

To Your Business Calls!

Minimum Effort - Easy to setup & customize.

Available in multiple formats.

Works seamlessly across all devices & requires low internet bandwidth.

Upto 70% of business calls are rejected or missed due to lack of customer inclination or wrong timing.

Get Customer

INTENT

For Your Business Offerings!

Better CX with lesser number of repeat calls.

Lower contact center cost and better agent optimization.

Better lead qualification with intelligent segmentation.

Exclusively for calls made by businesses that are extremely important for the end user & is time sensitive.

● No extra charges over Verified Caller ID pricing.

● Badge revoked (AI/ML driven) if used for any non-approved use case or if it crosses threshold user blocks.

What Client Says?

testimonials

I am writing to extend my deepest gratitude to the entire Covalent Softwares team for your outstanding work on developing our new web application, Eknewon. As a satisfied client, I am thrilled with the results and the professional experience we had throughout the project.

Mr. Manish Sharma

- Eknewon Pvt. Ltd.

Very proactive services I've been using the application for 3 months now nd anytime I get any challenge the team is always there nd gets it resolved immediately.

Ms. Bhumi

- Damsun Group

I have had the pleasure of using the SMS service provided by Covalent, and I must say that I am thoroughly impressed! From start to finish, the entire experience was seamless, efficient, and effective.

Mr. Suhail Sheikh

- Lendingplate

We have been using Covalent Software services at our workplace and I must say, I am highly impressed by the customer support that they provide us I have been in touch with Mr. Nabarun Gupta and I am very happy with the support solution; right from the training part to grievances, the team is very active with their problem solution skills. I would highly recommend opting their service if you're looking for online promotion like whatsapp, sms, mail and more.

Ms. Eshaa Valambhia

- Vishwanath Builders

The best software solution that we were looking for. Doing fantastic work and very well managed support team. Thanks Covalent.

Henna CRM

- Henna Industries Pvt. Ltd.

Excellent service. I highly recommend Covalent Softwares as the best website development Company in Delhi. Our Website that they developed is running very smoothly and hassle free.

Mr. Suvendu Sekhar Satapathy

- Laarsh Techage

We have bought a small package of leads for Real Estate and got very good leads from there. Team is professional and they are doing amazing job. Their marketing and promotional activities are really result oriented.

Mr. Rakesh Banga

- Fincone

Extremely professional company and above all the team exactly knows where to hit and get the best results possible.. 10/10 to them.

Mr. Gaurav Tangri

- AirMauryan Services LLP

Last 5 years we have been working with Covalent softwares We haven't had any problems yet. Thanks Nabarun Gupta your service is very good.

Mr. Dilip Baghel

- Mec Tech Machines & Tools

Mr. Rakesh Banga

- Resale Zone

From last 5 years I am taking various services from Covalent Softwares. They people have excellent support team. I really appreciate their work.

Dr. Rohit Gupta