Retail

A Brand has a life of its own. Retailing is the best way to showcase a brand to its prospective customers. Perhaps brand loyalty is the most treasured of assets that a manufacturer can hope to acquire. This can only be achieved through the unmatched quality that a brand offers, its own personal mystique created by the advertising and its indispensable presence in our personal space that it occupies.

Retail, like any other business, must precariously balance many factors to arrive at the perfect marketing mix. Apart from the all-important customers, the vendors, dealers, associates, and employees, consistent and effective communication is essential. Our Enterprise SMS and digital marketing services provide the perfect solution for the retail industry by enabling real-time updates, promotional campaigns, and personalized engagement. With the right mix of push & pull messaging and targeted digital strategies, we help streamline communication and drive better connections across all stakeholders in retailing.

Benefits	Bulk SMS	Voice SMS	WhatsApp	Virtual IVR
SMS Promotion to targeted recipients based on user profile	✔	✔	✔
SMS Based Store Locators	✔	✔	✔	✔
Inform your loyalty card holders for fresh stock and discount offers	✔	✔	✔
Instant cost effective Communication with Partners & employees	✔	✔	✔
Facilitate customers to get specific Product/Brand details via pull SMS	✔	✔	✔	✔
Allow Customers to get discount coupons by sending SMS to 56677	✔	✔	✔	✔
Integrate automated SMS alerts with existing ERP or CRM application	✔	✔	✔
Automatic SMS updates regarding bonus points to the customers	✔	✔	✔
Allow Employees & Channel Partners to get desired Information-On-Demand	✔	✔	✔
Franchisees/Retailers can book/ confirm their orders on SMS	✔	✔	✔	✔
Launch Contest or Quiz to build publicity around a Brand or an Event	✔	✔	✔	✔
Initiate opinion Polls to get feedback from the customers	✔	✔	✔	✔

What Client Says?

testimonials

I am writing to extend my deepest gratitude to the entire Covalent Softwares team for your outstanding work on developing our new web application, Eknewon. As a satisfied client, I am thrilled with the results and the professional experience we had throughout the project.

Mr. Manish Sharma

- Eknewon Pvt. Ltd.

Very proactive services I've been using the application for 3 months now nd anytime I get any challenge the team is always there nd gets it resolved immediately.

Ms. Bhumi

- Damsun Group

I have had the pleasure of using the SMS service provided by Covalent, and I must say that I am thoroughly impressed! From start to finish, the entire experience was seamless, efficient, and effective.

Mr. Suhail Sheikh

- Lendingplate

We have been using Covalent Software services at our workplace and I must say, I am highly impressed by the customer support that they provide us I have been in touch with Mr. Nabarun Gupta and I am very happy with the support solution; right from the training part to grievances, the team is very active with their problem solution skills. I would highly recommend opting their service if you're looking for online promotion like whatsapp, sms, mail and more.

Ms. Eshaa Valambhia

- Vishwanath Builders

The best software solution that we were looking for. Doing fantastic work and very well managed support team. Thanks Covalent.

Henna CRM

- Henna Industries Pvt. Ltd.

Excellent service. I highly recommend Covalent Softwares as the best website development Company in Delhi. Our Website that they developed is running very smoothly and hassle free.

Mr. Suvendu Sekhar Satapathy

- Laarsh Techage

We have bought a small package of leads for Real Estate and got very good leads from there. Team is professional and they are doing amazing job. Their marketing and promotional activities are really result oriented.

Mr. Rakesh Banga

- Fincone

Extremely professional company and above all the team exactly knows where to hit and get the best results possible.. 10/10 to them.

Mr. Gaurav Tangri

- AirMauryan Services LLP

Last 5 years we have been working with Covalent softwares We haven't had any problems yet. Thanks Nabarun Gupta your service is very good.

Mr. Dilip Baghel

- Mec Tech Machines & Tools

Mr. Rakesh Banga

- Resale Zone

From last 5 years I am taking various services from Covalent Softwares. They people have excellent support team. I really appreciate their work.

Dr. Rohit Gupta